Fostering better policy adoption and inter-disciplinary communication in healthcare: A qualitative analysis of practicing physicians' common interests

PLoS One. 2017 Feb 24;12(2):e0172865. doi: 10.1371/journal.pone.0172865. eCollection 2017.

Abstract

Purpose: In response to limited physician adoption of various healthcare initiatives, we sought to propose and assess a novel approach to policy development where one first characterizes diverse physician groups' common interests, using a medical student and constructivist grounded theory.

Methods: In 6 months, a medical student completed 36 semi-structured interviews with interventional radiologists, gynecologists, and vascular surgeons that were systematically analyzed according to constructivist grounded theory to identifying common themes. Common drivers of clinical decision making and professional values across 3 distinct specialty groups were derived from physicians' descriptions of their clinical decision making, stories, and concerns.

Results: Common drivers of clinical decision making included patient preference/benefit, experience, reimbursement, busyness/volume, and referral networks. Common values included honesty, trustworthiness, loyalty, humble service, compassion and perseverance, and practical wisdom. Although personal gains were perceived as important interests, such values were easily sacrificed for the good of patients or other non-financial interests. This balance was largely dependent on the incentives and security provided by physicians' environments.

Conclusions: Using a medical student interviewer and constructivist grounded theory is a feasible means of collecting rich qualitative data to guide policy development. Healthcare administrators and medical educators should consider incorporating this methodology early in policy development to anticipate how value differences between physician groups will influence their acceptance of policies and other broad healthcare initiatives.

MeSH terms

  • Attitude of Health Personnel
  • Decision Making*
  • Decision Support Systems, Clinical
  • Delivery of Health Care / legislation & jurisprudence*
  • Education, Medical, Graduate
  • Empathy
  • Female
  • Grounded Theory
  • Health Policy*
  • Humans
  • Interdisciplinary Communication*
  • Male
  • Patient Preference*
  • Physicians
  • Pilot Projects
  • Trust
  • Workforce

Grants and funding

Author EJK received a 2015 Radiological Society of North America Research Medical Student Grant (#RMS1521, https://www.rsna.org/Research_Medical_Student_Grant.aspx) to support this project. The funder had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.