How occupational therapy practitioners use virtual communities on the Facebook social media platform for professional learning: A critical incident study

Scand J Occup Ther. 2022 Jan;29(1):58-68. doi: 10.1080/11038128.2021.1895307. Epub 2021 Mar 14.

Abstract

Background: As the use of social media to mediate learning in the occupational therapy profession gains increasing recognition, calls for tangible guidance with concrete and platform-specific examples have also become prominent.

Aims: This study aims to describe and analyse the various learning activities qualified occupational therapy practitioners engage with in professional communities known as 'groups' on the Facebook social media platform.

Method: Forty-nine (n = 49) practitioners eligible for registration with the Health and Care Professions Council in the United Kingdom completed online questionnaires to produce one-hundred and ten (n = 110) critical incident reports. Data were thematically analysed.

Results: Six learning activities were inductively identified: (1) Acquisition of New Ideas; (2) Reinforcement of Existing Knowledge; (3) Adjustments to Existing Knowledge; (4) Learning about Resources; (5) Learning related to Career Advancement; (6) Learning related to Hidden Curriculum.

Conclusion: This study showcases the varied ways occupational therapy practitioners learn through Facebook Groups, evidencing the utility of this professional learning environment.

Significance: Findings enable occupational therapy practitioners to better evaluate which activities to engage in on Facebook Groups for learning and development of higher-quality professional practice. Further research examining the utility of Facebook Groups for professional learning in contrast to other social media platforms is recommended.

Keywords: Facebook groups; Social media learning; communities of practice; continuous professional development; critical incident technique; informal learning communities; online communities; professional communities; professional learning; virtual communities.

MeSH terms

  • Education, Professional*
  • Humans
  • Learning
  • Occupational Therapy*
  • Social Media*
  • Surveys and Questionnaires