Relationship between patient-perceived quality of primary care and self-reported hospital utilisation in China: A cross-sectional study

Eur J Gen Pract. 2024 Dec;30(1):2308740. doi: 10.1080/13814788.2024.2308740. Epub 2024 Feb 26.

Abstract

Background: Reducing avoidable hospital admissions is a global healthcare priority, with optimal primary care recognised as pivotal for achieving this objective. However, in developing systems like China, where primary care is evolving without compulsory gatekeeping, the relationship between patient-perceived primary care quality and hospital utilisation remains underexplored.

Objectives: This study aimed to explore the association between patient-perceived primary care quality and self-reported hospital utilisation in China.

Methods: Data were collected from 16 primary care settings. Patient-perceived quality of primary care was measured using the Assessment Survey of Primary Care scale across six domains (first-contact care, continuity, comprehensiveness, accessibility, coordination, and patient-centredness). Hospital utilisation included patient self-reported outpatient visits, hospital admissions, and emergency department (ED) visits in the last six months. Logistic regression analyses were examined associations between self-reported hospital utilisation and perceived primary care quality adjusted for potential confounders.

Results: Of 1,185 patients recruited, 398 (33.6%) reported hospital utilisation. Logistic regression analyses showed that higher total scores for patient-perceived quality of primary care were associated with decreased odds of hospital utilisation (adjusted odds ratio(AOR): 0.417, 95% confidence interval (CI): 0.308-0.565), outpatient visits (AOR: 0.394, 95% CI: 0.275-0.566) and hospital admissions (AOR: 0.496, 95% CI: 0.276-0.891). However, continuity of care was positively associated with ED visits (AOR: 2.252, 95% CI: 1.051-4.825).

Conclusion: Enhanced patient-perceived quality of primary care in China is associated with a reduction in self-reported overall hospital utilisation, including outpatient visits and hospital admissions. However, better continuity of care may be associated with increased ED visits. Further research is warranted for precise insights and validation of these findings.

Keywords: Primary care; assessment survey of primary care; emergency department visits; hospital admission; outpatient visits; quality; self-reported hospital utilisation.

Plain language summary

Improved patient-perceived primary care quality in China was linked to lower self-reported hospital utilisation, including outpatient visits and hospital admissions.Better primary care accessibility was associated with decreased self-reported emergency department visits and outpatient visits.Continuity of care showed a positive association with emergency department visits, warranting further research.

MeSH terms

  • China
  • Cross-Sectional Studies
  • Hospitals*
  • Humans
  • Primary Health Care*
  • Self Report

Grants and funding

This study was supported by the National Natural Science Foundation of China (Grant No: 71673311). The funder does not interfere in our research. The funding body was not involved in the design of the study; data collection, analysis, and interpretation; or writing the manuscript. Our research group completed all the processes independently.