The purpose of this study was to elicit information, feelings, and perceptions of middle and high school students concerning a proposed telephone service for adolescents. Sixteen boys and 33 girls were recruited from six schools. Debriefing summaries from nine focus group sessions were analyzed. Most participants had access to a telephone and privacy during phone calls. Overall response to the proposed telephone service was favorable. The participants voiced needs for evening and night service hours, minimal or no service charges and skilled and caring operators. They also suggested catchy names and marketing strategies for the telephone service. Implications for designing a telephone service for adolescents were drawn.